Frequently Asked Questions
What addresses do we deliver to?
What addresses do we deliver to?
We deliver to all addresses Australia-wide serviced by Australia Post &Â specialised delivery freight partners. (Excluding PO Boxes) All deliveries are to street level only.
Do we deliver overseas?
Do we deliver overseas?
We currently do not offer overseas delivery. Please contact our sales team if you would like to organise your own international delivery using our warehouse at the pickup location.
Do we offer Click & Collect?Â
Do we offer Click & Collect?Â
Yes, we do offer Click & Collect from the TileCloud warehouse located in Rosebery NSW. You can select this option at the checkout.Â
When will your order be dispatched?
When will your order be dispatched?
Once your order has been placed through the website, you will receive an order confirmation via email. Our dispatch team will pick and pack your order as soon as possible. Orders dispatch next business day.
How long will delivery take?
How long will delivery take?
We ship all orders using the Australia Post network and chosen freight partners. Delivery times are advised at the checkout after you input your delivery details.
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