Frequently Asked Questions
What addresses do we deliver to?
What addresses do we deliver to?
We deliver to all addresses Australia-wide serviced by Australia Post & specialised delivery freight partners. (Excluding PO Boxes) All deliveries are to street level only.
Do we deliver overseas?
Do we deliver overseas?
We currently do not offer overseas delivery. Please contact our sales team if you would like to organise your own international delivery using our warehouse at the pickup location.
Do we offer Click & Collect?
Do we offer Click & Collect?
Yes, we do offer Click & Collect from the TileCloud warehouse located in Rosebery NSW. You can select this option at the checkout.
How long does it take to dispatch my order?
How long does it take to dispatch my order?
With Black Friday demand, dispatch may take 4-5 days to ensure all orders are processed smoothly.
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